Privacy Policy
Last updated: November 4, 2026
Giant Finishing, Inc. ("Giant Finishing," "we," "us") is a manufacturer of vibratory deburring and finishing equipment located at 600 Factory Road, Addison, IL 60101. This policy explains what information we collect through our website, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out a contact, quote, or sample testing form, we collect what you enter, such as your name, email address, phone number, location, and message. If you place an order, we also collect your billing and shipping details. If you sign in to a buyer account, we collect your email address and login information. If you use the chat on our website, we collect the messages you send.
Information collected automatically. Like most websites, our site uses cookies and similar tools to keep the site working and to understand how it is used. This can include your browser and device type, general location, pages visited, and how you arrived at our site.
Payment information. Payments are handled by our payment processor. We do not store full card numbers on this website.
How we use information
We use information to:
• Answer questions and prepare quotes
• Process sample testing requests
• Process, ship, and support orders
• Provide customer and buyer account support
• Improve our website, products, and service
• Send product news or offers by email, which you can opt out of at any time
• Meet legal, tax, and accounting requirements, and protect against fraud
Website chat
Our website chat may use an automated assistant to answer questions. Chat replies are for general information and may not always be complete. Please do not enter payment details or other sensitive information in the chat. For a confirmed answer, call us at (708) 343-6900.
How we share information
We do not sell your personal information. We share it only as needed with companies that help us run our business, such as our website host, payment processor, shipping carriers, email provider, and analytics providers such as Google Analytics. We may also share information when required by law, to protect our rights, or as part of a sale or transfer of our business.
Cookies
You can block or delete cookies in your browser settings. Some parts of the site, such as the cart and sign-in, may not work properly without them.
Videos and outside links
Our site includes YouTube videos and links to other websites. Those companies have their own privacy practices, which we do not control.
Keeping and protecting information
We keep information for as long as we need it for the purposes above, including our business, tax, and legal records. We use reasonable safeguards to protect it, but no website or online service can be guaranteed completely secure.
Your choices
You can unsubscribe from marketing emails using the link in the email or by contacting us. You can also ask us to access, correct, or delete your information. Depending on where you live, you may have additional privacy rights. We will respond as required by applicable law, though we may need to keep some records.
Your choices
You can unsubscribe from marketing emails using the link in the email or by contacting us. You can also ask us to access, correct, or delete your information. Depending on where you live, you may have additional privacy rights. We will respond as required by applicable law, though we may need to keep some records.
Children
Our website is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Giant Finishing, Inc.
600 Factory Road, Addison, IL 60101
Phone: (708) 343-6900
Email: sales@giantfinishing.com